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The amount listed is to be paid by the applicant at the time of dropoff/pickup: Paid Dropoff/Pickup: You may select one of the following options to dropoff or pickup your documents. Qatar Aramex Office, Wholesale Market Street, Al-Ali building, Ain Khaled, Doha Qatar

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Collecting Your Passport/VisaДЇree Dropoff/Pickup: You may dropoff or pickup your documents free of charge at the following location: The courier will hold your passport for only 15 days, after which it will be returned to the Embassy/Consulate.Дo not come to your selected Aramex location before you have been informed by our services that your passport is ready for pick up. You must collect your passport within 15 days from the time you are notified. If your visa application is approved, your passport and visa will be returned via our courier service.

Required Documents for Passport Retrieval.

See the dates and you will get what I am talking about.Track My Passport/Visa Collection Locations An example of what I am talking about is attached for your reference. Are you telling me that kuwait has more work than egypt? And COVID is really an excuse now. Other countries like egypt, people get their shipments in less than a week from shipping from origin country. You expect us to eat a dirt sandwich and just shut up and take the indignity you subject your customers to. And after all that, you don't even try to appease the customers by discounts or offers or anything. The operations division in kuwait is terrible and needs an overhaul. I am sorry to say, but the service is crap. They don't even respond in time to any inquiry, and don't solve any problems. An troubleshoot the problems we are facing. Why would an air shipment take upto five days to be cleared from the airport? Does sorting a shipment take up-to a whole month? Is that what we as customers should expect from you, with all the history of great service you provided us through the years? I call the service call center daily, and send requests daily inquiring about the shipments, and there is no satisfactory response from them except the inquiry has been escalated.

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Their reasoning is they are locating to a new warehouse and too much work, plus problems with the customs. All of this is nothing compared to the terrible service that is happening in aramex kuwait. Another shipment entered my account on the 31st of august, and till ow it didn't leave the office there, which makes me fear what kind of delay that might happen to the other 4 shipment available in my account. That's a clear indication of abysmal work. A current shipment on it way now arrived to tokyo office on the 16th of August, and was lost to the people there, and only entered my account after 2 weeks, on the first of september. Any shipment I order, and most of the time they are multiple shipments at a time for both locations, are always delayed by more than a month since it arrives to the origin office, until it's either delivered to me or I go and collect it. Ever since the beginning of the year, the service of Aramex in kuwait has been abysmal, as well as the offices in Tokyo Japan and Malaysia.